Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to delivering your order safely and efficiently. Please review our shipping policy below.

Order Processing

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Once your order has been processed, you will receive a shipping confirmation email with tracking information.

Please note that processing times may be slightly longer during peak seasons, holidays, or promotional events.

Shipping Times

Estimated delivery times are as follows:

United States: 5–10 business days
Canada: 6–12 business days
United Kingdom: 5–10 business days
Australia & New Zealand: 6–12 business days
Europe: 6–12 business days
Other International Destinations: 7–15 business days

Delivery times are estimates and may vary depending on customs clearance, local carriers, weather conditions, or other unforeseen circumstances.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery address and selected shipping method.

From time to time, we may offer Free Shipping promotions. Any applicable offers will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Please allow 24–72 hours for tracking information to become available after shipment.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer.

We are not responsible for delays caused by customs clearance procedures.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before placing your order.

We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, please contact us as soon as possible. We will do our best to assist if the order has not yet been shipped.

Lost or Delayed Shipments

If your package is delayed beyond the estimated delivery window, please contact us. We will work with the shipping carrier to investigate and help resolve the issue as quickly as possible.

Damaged Packages

If your package arrives damaged, please contact us within 7 days of delivery. Include your order number and clear photos of the damaged item and packaging so we can assist you promptly.